Terms and Conditions

Last updated: February 27, 2023

Introduction

Welcome to Caprina® Goat Milk Soap, Soap (the “Website” or “Site”). The Website is owned and operated by Caprina (“we,” “us,” “our”). By accessing and using the Website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. Please read these Terms carefully before using the Website. If you do not agree to these Terms, you may not use the Website.

Use of the Website

The Website allows you to purchase our handmade goat milk soaps and other bath and body products. You must be at least 18 years old or have parental consent to use the Website.

The content on the Website includes text, images, videos, products for sale, and other materials. This content is provided for informational and shopping purposes only. Caprina® makes no representations or warranties regarding the information provided on the Website.

Some areas of the Website may allow you to submit content such as comments, reviews, images, and videos. When submitting content, you grant Caprina® a perpetual, royalty-free license to use, modify, delete, distribute, publish, and translate your content.

Purchasing Products

The Website allows you to purchase our handcrafted goat milk soap bars and other bath and body products. Product details including scents, ingredients, sizes, and prices are listed on the product page. We strive to accurately depict our products, but actual products may vary slightly from what is displayed online.

When you place an order, we will send an order confirmation by email with details of your purchase. A valid email address is required to complete your order. If there are any errors in your order, please contact us immediately.

By placing an order, you represent that you are at least 18 years old (or the legal age of majority if different than 18 in your state) or have parental consent. Orders from minors will be canceled.

All sales are final. Please choose your products carefully. We do not accept returns or provide refunds unless required by law.

Shipping & Delivery

We ship to addresses in the United States only. Shipping costs and delivery timelines are displayed during checkout based on your address. We are not responsible for delayed or failed deliveries due to inaccurate address information you provide.

We pack orders carefully but cannot guarantee orders arriving damage-free. Please inspect deliveries promptly and contact us within 3 business days of receipt to report any damages or errors.

Payments & Pricing

All listed prices and offers on the Website are subject to change without notice. We reserve the right to modify prices at any time.

We accept payment through credit/debit cards and PayPal. All payment information is processed by third-party processors and we do not collect your financial information. You agree to pay all charges owed pursuant to your purchases, including shipping fees and applicable taxes.

Account Registration

Certain areas of the Website may allow you to register for an account. You agree to provide accurate information and to update your information if it changes.

You are responsible for maintaining the confidentiality of your account password and restricting access to your account. You accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts at any time, for any reason. You understand that account termination may result in loss of any content associated with your account.

User Content

We may allow you to submit content such as comments, reviews, photos, videos, and other submissions. You retain ownership of any content you submit.

By submitting content, you grant us a perpetual, worldwide, royalty-free license to use, modify, distribute, publish, and translate your content.

You are solely responsible for any content you submit. Content must comply with our content policies listed below. If you believe your content was removed in error, you may contact us to request review.

Content Policies

Content must not:

  • Violate any laws or promote any illegal activity
  • Infringe upon any intellectual property rights or proprietary rights
  • Contain harmful, abusive, defamatory content
  • Invade personal privacy or compromise safety
  • Promote discrimination, racism, or hatred
  • Contain explicit language or nudity
  • Intentionally mislead or deceive
  • Promote or endorse commercial products or services
  • Contain advertising or spam

We reserve the right to moderate user submissions and to remove any content at our sole discretion.

Copyright and Trademarks

The content published on the Website, including without limitation text, graphics, logos, images, compilation, products, video, audio, as well as the domain name and Website design, are the exclusive property of Caprina® and protected by United States and international copyright laws.

The Caprina® name and related product names and logos are our trademarks. Use of these marks is prohibited without our express written consent.

Privacy Policy

Please refer to our Privacy Policy for information about how we collect and use information about you.

Disclaimers and Limitation of Liability

The Website and its content are provided “AS IS” without warranty of any kind. We disclaim all express or implied warranties including warranties of merchantability, fitness for a particular purpose, and noninfringement.

We are not liable for any loss or damages related to your use of the Website. We are not liable for any errors, inaccuracies, omissions, or misleading statements. We are not liable for any direct, indirect, incidental, consequential, or exemplary damages arising from use of the Website.

Your sole remedy for dissatisfaction is to stop using the Website. The above exclusions may not apply in jurisdictions that prohibit limiting liability. Our liability is limited to the fullest extent allowed by law.

Indemnification

You agree to defend, indemnify, and hold harmless Caprina®, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses arising from your use of the Website or violation of these Terms.

Changes to these Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on the Website with an updated “last updated” date. Continued use of the Website indicates acceptance of the updated Terms.

The updated Terms will apply prospectively to use of the Website after posting. For significant changes, we may also announce updates through our blog or newsletter.

Governing Law

These Terms shall be governed by United States and Tennessee state law, without regard to conflict of law principles. Any disputes related to these Terms or the Website will be handled exclusively in courts located in Nashville, Tennessee.

Contact Us

If you have any questions about the Website or these Terms, please contact us at:

Caprina Goat Milk Soap
123 Main St
Nashville, TN 37205

Email: [email protected]

Complete Agreement

These Terms constitute the entire agreement between you and Caprina® related to use of the Website. They replace any prior agreements or statements regarding use of the Website.

Severability

If any provision of these Terms is invalid or unenforceable under applicable law, it shall be modified so as to be enforceable while maintaining the original intent. The invalidity of any provision shall not affect the validity of the remaining provisions.

No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.

Assignment

You may not assign your rights or obligations under these Terms without our written consent. Caprina® may freely assign its rights and obligations.

Headings

The section headings herein are for convenience only and shall not govern interpretation of these Terms.

Thank you for reading our Terms and Conditions. We hope you enjoy using Caprina® Goat Milk Soap, Soap!

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